Many business owners, especially those of independent and small businesses, have to find business InfoTech Answers on their own. Large businesses and corporations typically have some information technology (IT) staff available, if not an entire IT department, to handle computers, servers, and networks. Outside services are often too expensive to be of use to small businesses. Plans are not always geared to the minimal needs of some small businesses, so owners end up paying for more services than are required. That is not financially possible for small, independent, or growing businesses.

Owners often attempt to handle IT issues themselves, which takes a lot of time away from running the business. There are other solutions that are cost-effective, efficient, and professional. IT companies that cater to small and growing businesses provide essential services customized to suit the needs and budgets of each unique business. The process begins with a free IT assessment. Professionals will look at current systems, software, and applications to determine what works well, and what can be changed to work more efficiently. From that point, a plan is devised, options are discussed, and a free sixty day trial of recommended services is offered. Pricing is based on how many users are on the system, so there are no hidden fees, and controlling costs is simple.

The free trial of IT services includes new computers and servers, firewall and anti-virus protection, and IT support twenty-four hours a day. Unlimited upgrades, data and file storage, email, and Microsoft licensing is also included. A variety of solutions exist to suit any need. Managed IT services, IT security and monitoring, backup and disaster recovery, cloud computing, and on-site or remote 24/7 help desk support are examples of available services. There are also IT solutions for compliance with confidentiality regulations, secured payment standards, ransom-ware removal, and cyber security.

Affordable costs, customized services, and free trials allow services to be provided across industries. A unique wood crafting business, for example, may only need hosting services for voice over internet (VoIP) phone and email exchanges for orders. A small mobile workforce will need cloud computing in order to access business files and applications from anywhere on any type of mobile device. Small business owners can discuss their needs and goals, and leave the IT management to professionals, while they concentrate on operating the business.